The Hidden Pattern Project LLC
Website: www.thehiddenpatternproject.com
Effective Date: June 22, 2026
This Privacy Policy describes how The Hidden Pattern Project LLC, a Florida limited liability company (“The Hidden Pattern Project,” “Company,” “we,” “us,” or “our”), collects, uses, shares, and protects your personal information when you visit our website, create an account, purchase products or services, participate in our community, or otherwise interact with us. This Privacy Policy is incorporated into and governed by our Terms & Conditions.
By accessing or using the website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, do not use the website.
1. Information We Collect
1.1 Information You Provide Directly. We collect personal information that you voluntarily provide to us, including but not limited to: (i) name; (ii) email address; (iii) mailing address (for physical product orders); (iv) phone number (if provided); (v) username and password when creating an account; (vi) payment and billing information (processed through our third-party payment processor — we do not store full payment card details on our servers); (vii) content you post in the community, including comments, stories, and feedback; (viii) communications you send to us, including emails, contact form submissions, and support requests; (ix) survey responses, questionnaire answers, or intake forms submitted in connection with coaching or workshops; and (x) any other information you choose to provide.
1.2 Information Collected Automatically. When you access or use the website, we may automatically collect certain information, including but not limited to: (i) IP address; (ii) browser type and version; (iii) operating system; (iv) device type and identifiers; (v) referring URL and pages visited; (vi) date, time, and duration of visits; (vii) clickstream data and interactions with website features; and (viii) general geographic location derived from IP address.
1.3 Cookies and Tracking Technologies. We use cookies, pixels, web beacons, and similar tracking technologies to collect information about your use of the website. We use Google Analytics, a web analytics service provided by Google LLC, which uses cookies and similar technologies to collect and analyze information about website usage, including pages visited, session duration, traffic sources, and user behavior. Google Analytics may transfer and store this data on servers in the United States or other countries. For more information about how Google collects and processes data, visit Google’s privacy policy at www.google.com/policies/privacy and Google’s information page at www.google.com/policies/privacy/partners. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout. In addition to Google Analytics, we may use other cookies and tracking technologies to improve your experience, remember your preferences, and deliver relevant content. You may control or disable cookies through your browser settings, but doing so may affect the functionality of the website. By continuing to use the website with cookies enabled, you consent to our use of cookies as described in this Privacy Policy.
1.4 Information from Third Parties. We may receive information about you from third-party platforms and service providers that support our website and business operations, including membership management platforms, payment processors, analytics providers, and email marketing services.
2. How We Use Your Information
2.1 Purposes. We use the information we collect for the following purposes: (i) to provide, operate, maintain, and improve the website and our services; (ii) to process transactions, memberships, and subscriptions; (iii) to create and manage your account; (iv) to deliver purchased products, courses, and digital content; (v) to facilitate your participation in the community, group coaching, and workshops; (vi) to communicate with you, including responding to inquiries, sending transactional emails, and providing customer support; (vii) to send marketing and promotional communications, where you have opted in or where otherwise permitted by law; (viii) to personalize your experience and deliver content relevant to your interests; (ix) to monitor and analyze website usage, trends, and performance; (x) to detect, prevent, and address fraud, security issues, and technical problems; (xi) to enforce our Terms & Conditions and other policies; and (xii) to comply with legal obligations.
2.2 Legal Bases. Where applicable, we process your personal information based on one or more of the following legal bases: (i) your consent; (ii) performance of a contract with you (such as fulfilling a membership or purchase); (iii) our legitimate business interests (such as improving the website, marketing our services, and maintaining security); and (iv) compliance with a legal obligation.
3. How We Share Your Information
3.1 Service Providers. We share your personal information with third-party service providers who perform services on our behalf, including but not limited to: (i) payment processing; (ii) website hosting and infrastructure; (iii) membership and community platform management (including SureDash and SureMembers); (iv) analytics and performance monitoring (including Google Analytics); (v) email marketing and communications; and (vi) customer support tools. These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.
3.2 Legal Requirements. We may disclose your information if required to do so by law or in response to a valid legal process, including a subpoena, court order, or government request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
3.3 Business Transfers. In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor. We will provide notice before your personal information becomes subject to a different privacy policy.
3.4 With Your Consent. We may share your information for purposes not described in this Privacy Policy with your separate, express consent. This includes the use of your name, likeness, testimonial, or personal story in marketing or promotional materials, which requires a separate written Testimonial and Content Use Consent Form as described in our Terms & Conditions.
3.5 No Sale of Personal Information. We do not sell your personal information to third parties.
4. Community and User-Generated Content
4.1 Public Visibility. Information you post in the community — including your username, profile information, comments, and other User Content — may be visible to other members of the community. Please exercise caution when sharing personal information in community spaces.
4.2 Moderation. We may review User Content for compliance with our Terms & Conditions and Community Guidelines. We reserve the right to remove content that violates our policies.
4.3 No Expectation of Privacy in Community Posts. While we maintain Community Guidelines that require members to respect one another’s confidentiality, we cannot guarantee that other members will not share or disclose information posted in the community. You post User Content at your own risk.
5. Data Security
5.1 Security Measures. We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit, secure server infrastructure, and access controls limiting who can access personal information.
5.2 No Guarantee. No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide personal information at your own risk.
5.3 Breach Notification. In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by applicable law.
6. Data Retention
6.1 Retention Period. We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed for these purposes, we will delete or anonymize it in accordance with our data retention practices.
6.2 Account Deletion. If you request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required or permitted by law to retain certain information. User Content posted in the community may remain visible after account deletion, though it will no longer be associated with your account where technically feasible.
7. Your Rights and Choices
7.1 Access and Correction. You may access and update your personal information through your account settings. If you need assistance, contact us at [email protected].
7.2 Account Deletion. You may request deletion of your account and personal information by contacting us at [email protected]. We will process your request within a reasonable timeframe, subject to any legal retention obligations.
7.3 Marketing Communications. You may opt out of receiving marketing and promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us at [email protected]. Opting out of marketing communications does not affect transactional emails related to your account, purchases, or membership.
7.4 Cookies. You may manage or disable cookies through your browser settings. Please note that disabling cookies may impair certain features of the website.
7.5 Do Not Track. Some browsers transmit “Do Not Track” signals to websites. We do not currently respond to “Do Not Track” signals because no uniform standard for handling them has been established.
8. California Residents
8.1 Your California Privacy Rights. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), including: (i) the right to know what personal information we collect, use, disclose, and sell; (ii) the right to request deletion of your personal information; (iii) the right to opt out of the sale or sharing of your personal information (we do not sell personal information); (iv) the right to correct inaccurate personal information; and (v) the right to not be discriminated against for exercising your privacy rights.
8.2 Exercising Your Rights. To exercise any of these rights, contact us at [email protected]. We will verify your identity before processing your request and respond within the timeframes required by applicable law.
9. Children’s Privacy
9.1 Age Restriction. The website is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from anyone under eighteen (18) years of age. If we become aware that we have collected personal information from a person under eighteen (18), we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us at [Insert Contact Email].
10. Third-Party Links
10.1 External Websites. The website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party website you visit. We are not responsible for the privacy practices or content of third-party websites.
11. Changes to This Privacy Policy
11.1 Updates. We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The updated Privacy Policy will be posted on this page with a revised effective date. Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
12. Contact Information
12.1 Questions. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
The Hidden Pattern Project LLC
2871 Clayton Crossing Way
Ste 1017 #2043
Oviedo, FL 32765
[email protected]
