The Hidden Pattern Project LLC
Website: www.thehiddenpatternproject.com
Effective Date: June 22, 2026
These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and The Hidden Pattern Project LLC, a Florida limited liability company (“The Hidden Pattern Project,” “Company,” “we,” “us,” or “our”). By accessing or using our website, creating an account, purchasing any product or service, or participating in any program, membership, community, or offering, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the website or any of our services.
We reserve the right to update or modify these Terms at any time. Changes become effective upon posting to the website. Your continued use of the website or services after any modification constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
1. Eligibility
1.1 Age Requirement. You must be at least eighteen (18) years of age to access or use the website, create an account, purchase any product or service, or participate in any community, program, or offering. By using the website, you represent and warrant that you are at least eighteen (18) years old. If we learn that a User is under eighteen (18), we may immediately terminate their account and access without notice or refund.
1.2 Account Responsibility. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
2. Website Use
2.1 Permitted Use. The website and all content, features, and services are provided for your personal, non-commercial use unless otherwise authorized in writing by the Company. You may access and use the website in accordance with these Terms and all applicable laws.
2.2 Prohibited Conduct. You agree not to: (i) use the website for any unlawful purpose or in violation of any applicable law or regulation; (ii) reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the website without prior written consent; (iii) interfere with or disrupt the website, servers, or networks connected to the website; (iv) attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website; (v) use any automated system, including bots, scrapers, or spiders, to access or interact with the website; (vi) impersonate any person or entity or misrepresent your affiliation with any person or entity; (vii) harvest, collect, or store personal data of other Users without their consent; or (viii) use the website in any manner that could damage, disable, overburden, or impair the website.
2.3 Account Termination. We reserve the right to suspend or terminate your account and access to the website at our sole discretion, with or without notice, for any conduct that we determine violates these Terms, is harmful to other Users or the Company, or is otherwise objectionable.
3. Services and Offerings
3.1 Overview. The Hidden Pattern Project provides educational and informational content focused on recognizing and navigating narcissistic dynamics across relationships, family, friendships, communities, workplaces, and their impact on self. Our offerings include, but are not limited to: (i) digital content, including articles, videos, and educational materials; (ii) online course modules; (iii) digital workbooks and frameworks; (iv) group coaching sessions; (v) workshops; (vi) paid memberships and subscriptions, including the Beyond Awareness premium membership; (vii) an online community; and (viii) physical products and merchandise.
3.2 Modification of Services. We reserve the right to modify, suspend, or discontinue any service, program, offering, or content at any time without prior notice or liability. We are not obligated to maintain, update, or continue any particular offering.
4. Memberships and Subscriptions
4.1 Membership Tiers. The Hidden Pattern Project offers free and paid membership tiers, including the Beyond Awareness premium membership. The specific features, content, and benefits available under each tier are described on the website and may change from time to time at our sole discretion.
4.2 Subscription Billing. Paid memberships are billed on a recurring basis according to the billing cycle selected at the time of purchase (e.g., monthly or annually). By purchasing a paid membership, you authorize the Company to charge your designated payment method on a recurring basis at the then-current rate for your selected membership tier.
4.3 Auto-Renewal. All paid memberships renew automatically at the end of each billing period at the then-current rate unless you cancel before the next renewal date. It is your responsibility to cancel before the renewal date if you do not wish to be charged for the next billing period.
4.4 Price Changes. We reserve the right to change membership pricing at any time. If we change the price of your membership, we will provide notice before your next billing cycle. Your continued subscription after a price change constitutes acceptance of the new price.
4.5 Free Trials. If we offer a free trial period, you may be required to provide a valid payment method to begin the trial. Unless you cancel before the trial period ends, your payment method will be charged the applicable subscription fee and your membership will automatically convert to a paid subscription.
5. Purchases and Payment
5.1 General. All purchases made through the website are subject to these Terms. By making a purchase, you represent that you are authorized to use the payment method provided and that the payment information you submit is accurate and complete.
5.2 Pricing. All prices are listed in United States dollars unless otherwise indicated. We reserve the right to change pricing for any product or service at any time without prior notice. Pricing changes do not affect orders that have already been confirmed.
5.3 Payment Processing. Payments are processed through third-party payment processors. By making a purchase, you agree to the terms and conditions and privacy policies of the applicable payment processor. We do not store your full payment information on our servers.
5.4 Order Confirmation. An order is not confirmed until you receive a confirmation from us. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information, suspected fraud, or limited availability.
6. Refunds and Cancellations
6.1 Digital Products and Content. All sales of digital products and content — including online courses, digital workbooks, frameworks, and downloadable materials — are final and non-refundable once accessed, downloaded, or delivered. No refunds will be issued for digital products that have been accessed or downloaded.
6.2 Memberships and Subscriptions. You may cancel your paid membership at any time. Cancellation takes effect at the end of the current billing period. You will retain access to paid membership features through the remainder of the billing period for which you have already been charged. No refunds or prorated credits will be issued for the current billing period in which cancellation occurs.
6.3 Group Coaching and Workshops. Fees for group coaching sessions and workshops are non-refundable once the session or workshop has commenced. If you are unable to attend a scheduled session, rescheduling or credit toward a future session may be offered at the Company’s sole discretion but is not guaranteed.
6.4 Physical Products. Physical products may be returned within thirty (30) days of delivery, provided the item is unused, undamaged, and in its original packaging. To initiate a return, contact us at [Insert Contact Email]. The buyer is responsible for all return shipping costs. Refunds for eligible returns will be processed to the original payment method within a reasonable timeframe after we receive and inspect the returned item. We reserve the right to refuse returns that do not meet the conditions stated in this section.
6.5 Chargebacks. If you initiate a chargeback or payment dispute with your bank or payment provider instead of contacting us to resolve a billing issue, we reserve the right to suspend or terminate your account and pursue any amounts owed.
7. Intellectual Property
7.1 Company Intellectual Property. All content on the website — including but not limited to text, graphics, logos, images, videos, audio, course materials, workbooks, frameworks, coaching materials, workshop content, and software — is the property of The Hidden Pattern Project LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The compilation of all content on the website is the exclusive property of the Company.
7.2 Limited License to Users. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website and its content for your personal, non-commercial, educational purposes. This license does not include the right to: (i) reproduce, distribute, publicly display, or create derivative works from any content; (ii) download, copy, or store any content except as expressly enabled by website functionality for personal use; (iii) use any content for commercial purposes, including resale, redistribution, or incorporation into any other product or service; or (iv) remove any copyright, trademark, or other proprietary notices from any content.
7.3 Trademark. “The Hidden Pattern Project,” the Company’s logo, and all related names, marks, slogans, and trade dress are trademarks or service marks of The Hidden Pattern Project LLC. You may not use any Company trademark without prior written consent.
7.4 Enforcement. Any unauthorized use of Company intellectual property may result in termination of your access, legal action, and any other remedies available under applicable law.
8. User-Generated Content
8.1 User Content. Users may post, submit, or share content through the website and community features, including but not limited to comments, posts, stories, feedback, and other materials (“User Content”). You are solely responsible for your User Content and the consequences of posting or sharing it.
8.2 License to Company. By posting or submitting User Content, you grant The Hidden Pattern Project a perpetual, worldwide, royalty-free, sublicensable, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, and display such User Content for the purposes of operating, maintaining, and improving the website and community.
8.3 Use in Marketing and Promotional Materials. The Company will not use your User Content, name, likeness, testimonial, or personal story in marketing, promotional, or social media materials without first obtaining your separate written consent. You have the right to decline any such use. If consent is given, you may revoke it at any time by contacting us in writing, and we will make commercially reasonable efforts to remove the material within a reasonable timeframe, though we cannot guarantee removal from third-party platforms or cached content.
8.4 Representations. By posting User Content, you represent and warrant that: (i) you own or have the necessary rights and permissions to post the content and to grant the license above; (ii) your User Content does not violate the rights of any third party, including intellectual property rights, privacy rights, or publicity rights; and (iii) your User Content complies with these Terms and all applicable laws.
8.5 No Obligation. We are under no obligation to host, display, or distribute any User Content and may remove or refuse any User Content at our sole discretion and without notice.
9. Community Guidelines
9.1 Purpose. The Hidden Pattern Project community is an educational and supportive space for members to engage with content, share experiences, and learn from one another. All Users participating in the community agree to conduct themselves in accordance with these guidelines.
9.2 Expected Conduct. Community members shall: (i) treat all members with respect, empathy, and consideration; (ii) engage in constructive and supportive dialogue; (iii) respect the privacy and confidentiality of other members; (iv) refrain from sharing another member’s personal stories, experiences, or information outside the community without their express permission; and (v) report conduct that violates these guidelines.
9.3 Prohibited Conduct. The following conduct is prohibited in the community: (i) harassment, bullying, intimidation, or personal attacks directed at any member; (ii) hate speech, discriminatory language, or content targeting any individual or group based on race, ethnicity, gender, sexual orientation, religion, disability, or any other protected characteristic; (iii) sharing of another member’s private or personal information without their consent; (iv) spam, solicitation, self-promotion, or advertising unrelated to The Hidden Pattern Project; (v) posting content that is defamatory, obscene, threatening, or otherwise objectionable; (vi) providing medical, mental health, legal, or other professional advice to other members; (vii) diagnosing or labeling other members or individuals discussed within the community; and (viii) any conduct that disrupts the educational and supportive purpose of the community.
9.4 Moderation and Enforcement. We reserve the right to moderate all community content and to remove any content or User that violates these guidelines at our sole discretion and without prior notice. Violations may result in content removal, temporary suspension, permanent ban from the community, or termination of your account, depending on the severity and frequency of the violation. Decisions regarding moderation and enforcement are final.
10. Group Coaching and Workshops
10.1 Nature of Services. Group coaching sessions and workshops offered by The Hidden Pattern Project are educational and informational in nature. They are designed to provide general guidance, frameworks, and strategies for recognizing and navigating narcissistic dynamics. They do not constitute therapy, counseling, mental health treatment, medical advice, or legal advice.
10.2 No Professional Relationship. Participation in group coaching or workshops does not create a therapist-patient, counselor-client, doctor-patient, attorney-client, or any other professional-client relationship between you and the Company or any of its representatives.
10.3 Participation. You acknowledge that group coaching and workshops involve participation alongside other individuals. The Company is not responsible for the actions, statements, or conduct of other participants. You participate voluntarily and assume all risks associated with your participation.
10.4 Confidentiality. You agree to maintain the confidentiality of all information shared by other participants during group coaching and workshops. You shall not disclose, share, or reproduce any other participant’s personal stories, experiences, or identifying information outside of the session.
10.5 Recording. Sessions may be recorded by the Company for internal use, quality improvement, or to provide replays to members. Participants may not record, photograph, or capture any portion of a session without prior written consent from the Company.
11. Important Disclaimers
11.1 Not Professional Advice. The Hidden Pattern Project and its founder, team members, coaches, and representatives are not licensed mental health professionals, therapists, counselors, psychologists, psychiatrists, medical professionals, or attorneys. Nothing on this website, in our courses, workbooks, frameworks, coaching sessions, workshops, community, or any other offering constitutes medical advice, mental health advice, therapy, counseling, diagnosis, treatment, or legal advice. All content is strictly educational and informational.
11.2 No Professional-Client Relationship. Use of the website, purchase of any product or service, participation in any program, or engagement with any content does not create a therapist-patient, counselor-client, doctor-patient, attorney-client, or any other professional-client relationship.
11.3 Seek Professional Help. If you are experiencing a mental health crisis, emotional distress, domestic violence, abuse, or any situation requiring professional intervention, please contact a licensed mental health professional, call 911, or contact the National Domestic Violence Hotline at 1-800-799-7233 (SAFE) or the 988 Suicide and Crisis Lifeline by dialing 988. Our content is not a substitute for professional care.
11.4 Educational Purposes Only. All content, including references to narcissism, narcissistic personality traits, narcissistic dynamics, and related concepts, is provided for educational and informational purposes only. The Company does not diagnose, treat, or provide clinical assessments of any kind. The use of terms such as “narcissism,” “narcissistic abuse,” or similar language in our content is for educational context and is not intended as a clinical diagnosis or label for any individual.
11.5 Personal Responsibility. You acknowledge that any actions you take based on the information provided through our content, courses, coaching, or community are taken at your own risk and discretion. The Company is not responsible for the outcomes of decisions you make based on our educational content.
11.6 No Guarantees. We make no representations, warranties, or guarantees regarding the results or outcomes you may experience from using the website, participating in any program, or applying any information provided. Individual experiences and results vary.
11.7 Website Disclaimer. The website and all content, products, and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We do not warrant that the website will be uninterrupted, secure, or error-free, or that any defects will be corrected.
12. Limitation of Liability
12.1 Limitation. To the fullest extent permitted by applicable law, The Hidden Pattern Project LLC, its members, managers, officers, employees, agents, coaches, contractors, affiliates, and representatives (collectively, “Company Parties”) shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with: (i) your use of or inability to use the website or any service; (ii) any content, product, or service obtained through the website; (iii) any conduct or content of any third party on the website, including other Users; (iv) unauthorized access to or alteration of your data or account; (v) any action taken or decision made by you in reliance on content provided through the website, coaching, courses, workshops, or community; or (vi) any other matter relating to the website or services.
12.2 Cap on Liability. To the fullest extent permitted by applicable law, the total aggregate liability of the Company Parties for any and all claims arising out of or related to these Terms, the website, or any service shall not exceed the greater of: (i) the total amount you paid to the Company in the twelve (12) months immediately preceding the event giving rise to the claim; or (ii) one hundred United States dollars ($100.00).
12.3 Basis of the Bargain. You acknowledge and agree that the limitations of liability in this section are essential elements of the agreement between you and the Company, and that the Company would not provide the website or services without these limitations.
13. Indemnification
13.1 Your Obligation. You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your use of the website or services; (ii) your User Content; (iii) your violation of these Terms; (iv) your violation of any applicable law or regulation; (v) your violation of any rights of a third party; or (vi) any dispute between you and another User.
14. Privacy
14.1 Privacy Policy. Your use of the website is also governed by our Privacy Policy, available at https://thehiddenpatternproject.com/privacy. By using the website, you consent to the collection, use, and sharing of your information as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.
15. Third-Party Links and Services
15.1 Third-Party Content. The website may contain links to third-party websites, services, or resources that are not owned or controlled by the Company. We do not endorse and are not responsible for the content, privacy practices, or terms of any third-party website or service.
15.2 Third-Party Platforms. Certain features of the website may be powered by third-party platforms, including membership and community management tools. Your use of those features may be subject to the terms and conditions of the third-party provider in addition to these Terms.
15.3 Assumption of Risk. Your interactions with third-party websites, services, or platforms are solely between you and the third party. The Company is not liable for any loss or damage arising from such interactions.
16. Governing Law
16.1 Applicable Law. These Terms and any dispute arising out of or related to these Terms, the website, or any service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
17. Dispute Resolution
17.1 Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for a period of at least thirty (30) days.
17.2 Binding Arbitration. If a dispute cannot be resolved informally, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any service shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration shall take place in Seminole County, Florida, or at another mutually agreed location. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
17.3 Class Action Waiver. You and the Company agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against the Company.
17.4 Exceptions. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction in Seminole County, Florida, to protect its intellectual property rights or to prevent irreparable harm pending the outcome of arbitration.
17.5 Time Limitation. Any claim arising out of or related to these Terms must be filed within one (1) year after the cause of action accrues, or the claim is permanently barred.
18. General Provisions
18.1 Entire Agreement. These Terms, together with the Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and the Company regarding your use of the website and services, and supersede all prior agreements, understandings, and communications.
18.2 Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall continue in full force and effect.
18.3 Waiver. The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the Company.
18.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations under these Terms at any time without notice or consent.
18.5 Force Majeure. The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, internet or telecommunications failures, or cyberattacks.
18.6 Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
18.7 Contact Information. If you have any questions about these Terms, please contact us at:
The Hidden Pattern Project LLC
2871 Clayton Crossing Way
Ste 1017 #2043
Oviedo, FL 32765
[email protected]
